You only see what you have been given access to
ThreadWare is built from modules - Sales, Production, Quality and so on. An administrator gives you a role in each module, for each company you work in. The menu is built from those roles. So if something in these guides is not in your menu, it has not been given to you yet. Ask your administrator, or log a support ticket. To see what you currently hold, click your initials in the top right and choose My Access & Roles.
These guides describe everything ThreadWare can do, so most people will find that parts of them do not apply to their login. That is normal.
Start here
Getting started
Signing in, finding your way around, why a menu might be missing, and
changing your own settings.
AI Assistant
The chat robot in the corner of every screen. What it can answer, what it
cannot, and why that depends on your access.
The things people ask about most
Document Management
Uploading company documents so people and the AI Assistant can find them.
Categories, access levels, revisions and statuses.
Instrument Tag setup
Creating and editing the tags that hold readings from machines and
sensors. Every tab and every field explained.
Instrument charts
Viewing readings as charts, checking which sensors are alive, and the
live tile dashboards.
Tag Analytics
The machine-learning module. Building a model, reading the results
honestly, forecasts and fault risk.
Every module
Sales
Sales orders, back orders, order history, quotes and customers.
Production
Production orders, job cards, scoresheets, analytics and planning.
Op Specs
How each product is made: import, sign off and print op specs, lab results, certificates for customers, and machines running off the spec.
Stock
On hand per warehouse, planned receipts and issues, what will run out, and the stock ledger.
Business KPIs
Your targets, capturing progress, approvals and KPI analytics.
Instrument Graphs
Machine and sensor readings, tag status and the solar dashboard.
Tag Analytics
Predicting what a measurement will do next, and which faults may be
coming.
Risk / Incident Management
Reporting a risk, incident or problem, and managing the ones assigned to
you.
Governance
Company-level risks that the board and executives track.
Time and Attendance
Clocking records, exceptions, lost time and the emergency muster
list.
Performance Management
Performance reviews for yourself and your team, review periods and
templates.
Quality (QMS)
Controlled documents, change proposals, training acknowledgements and
forms.
Recruitment
The job applications inbox. A separate, strictly limited permission.
Support Desk
Logging a ticket when something goes wrong, and working the queue if you
are an agent.
Visitor Cards
Booking visitors and sending their pass, checking them in and out at the
gate, host sign-off, and the visitors-on-site muster.
Administration
Users, companies, sites, roles, configuration and audit logs. Mostly for
administrators.
Two words you will see everywhere
| Word | What it means in ThreadWare |
|---|---|
| Module | A whole area of the app, like Sales or Quality. There are fourteen. Your company is switched on for some of them; you are then given roles inside those. |
| Role | What you are allowed to do inside a module. Usually one of Viewer (look), Editor (change) or Admin (set up). Some modules have extra ones with their own names. |
| Company | ThreadWare can hold several companies. You get roles per company. If you work in more than one, the menu shows the company name under the module. |
| Site | A factory, office or depot belonging to a company. Sensor readings and many reports are filtered to the sites you are assigned to. |
| Tag | One measurement from a machine or sensor - for example one temperature probe. Tags are the building blocks of the charts and of Tag Analytics. |